Shipping & Return Policy

Welcome to BUYNTRA. We are committed to providing a smooth shopping experience for our customers.

Shipping Policy

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders are not shipped or delivered on Sundays or public holidays.

Delivery Time

• Estimated delivery time is 7 business days from the date of order confirmation.

• Delivery times may vary depending on your location and unforeseen circumstances such as weather conditions, courier delays, or high order volumes.

Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout before completing your purchase.

Order Tracking

• Once your order is shipped, tracking details will be provided via email or SMS, where available.

Return Policy

5-Day Return Policy

We offer a 5-day return policy from the date of delivery.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.

• The item must be returned in its original packaging with all tags and accessories included.

• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

• Items damaged due to misuse or improper handling by the customer.

• Personalized or customized products.

• Products marked as non-returnable at the time of purchase.

Return Process

To initiate a return, please contact our support team at:

Email: buyntrastore@gmail.com

After your return request is approved, we will provide instructions for the return process.

Refunds

• Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method within 7–10 business days.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us at:

BUYNTRA
Email: buyntrastore@gmail.com